We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.
The members Status & Health Check section may help you self troubleshoot connection issues.
Updates:
Jun 15 2018 – RTL client v3.1.59 has been uploaded to fix false positives with virus scanners and security software.
If your RTL has suddenly stopped working this may be the cause. Many security softwares have the habit of deleting files and not even telling you about it.
<rant>Apparently opening -any- url in the default browser means you’re a virus. But if you try to hide that you’re doing it, or use Microsoft Edge instead, then you’re A-OK! If your virus scanner simply searches files for a single key word, is it really a virus scanner or a file search engine?</rant>
May 29 2018 – Yes! We plan on investigating Bless Online soon after it’s officially been released.
A gajillion people have contacted us, we got the hint 😉
20180610 – Delayed due to problems with BattlEye game protection system.
May 12 2018 – Reduce The lag client v3.1.58 has been uploaded. It includes a fix for Black Desert Online users that have been experiencing inconsistent disconnections.
You can download RTL v3.1.58 from our members area.
Please let us know if you still experience any difficulties with this version.
Jan 31 2018 – Our Master X Master profiles have been removed. Sadface
Jan 24 2018 – RTL v3.1.56 is available for download from our members area.
It was released to fix a problem with RTL not starting properly with World of Warcraft for some users.
Contact Us
We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.
Updates:
Jun 15 2018 – RTL client v3.1.59 has been uploaded to fix false positives with virus scanners and security software.
If your RTL has suddenly stopped working this may be the cause. Many security softwares have the habit of deleting files and not even telling you about it.
<rant>Apparently opening -any- url in the default browser means you’re a virus. But if you try to hide that you’re doing it, or use Microsoft Edge instead, then you’re A-OK! If your virus scanner simply searches files for a single key word, is it really a virus scanner or a file search engine?</rant>
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Optional – Provide the results of Pathping
For network issues it can be useful if you provide us the results of a pathping test. here’s how