We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.
The members Status & Health Check section may help you self troubleshoot connection issues.
Updates:
Jan 29 2019 – RTL v3.1.60 is available for download. We released this version with some tweaks to help prevent security software from freaking out about it.
Please let us know if you experience any difficulties.
Jan 21 2019 – RTL suddenly stopped working? Suggest checking that your security or firewall software hasn’t decided to delete RTL’s files from your computer.
We’ve had three users report that windows defender has been silently deleting files without notifying them.
Nov 8 2018 – Maple Story 2 Region Unlock profiles have been added to RTL. You can enable it in our website’s members area.
Don’t forget to make sure the Nexon Launcher is closed before enabling this feature, you can find it hidden in your system tray. You may have to do a password reset because of the sudden change in login location. And you will find the launcher connects considerably slower because RTL is now handling all of its (many!) connections.
Oct 29 2018 – We’ve made a small change to our config for Aion to help prevent issues with the in game store. Reinstall RTL, restart RTL or just click save on our members page to force RTL to download the latest configuration.
Also, RTL v3.1.59’s installer has been updated to double and triple check the permissions are correct when RTL is installed. If you find that RTL is suddenly not working, please uninstall RTL, download RTL again from our members area, and install it again. Please contact us if you still experience any issues. Tip: you can check for recent account activity at the bottom of our members homepage.
Oct 26 2018 – Maple Story 2 has been added to Reduce The Lag.
Please select your region after enabling it in our members area. Please let us know if you experience any difficulties.
Good luck and have fun!!
Contact Us
We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.
Updates:
Jan 29 2019 – RTL v3.1.60 is available for download. We released this version with some tweaks to help prevent security software from freaking out about it.
Please let us know if you experience any difficulties.
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Optional – Provide the results of Pathping
For network issues it can be useful if you provide us the results of a pathping test. here’s how