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We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.

  • The members Status & Health Check section may help you self troubleshoot connection issues.

    Updates:

    Aug 31 2017 – Our Blade and Soul US and EU profiles have been updated to resolve the authentication issues associated with the new BnS release.
    In order to play, you should make sure BnS and the game launcher is closed, then reinstall RTL to force it to download the new configuration.

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    Optional – Provide the results of Pathping
    For network issues it can be useful if you provide us the results of a pathping test. here’s how