Contact Us

We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.

  • The members Status & Health Check section may help you self troubleshoot connection issues.

    Updates:

    May 12 2018 – Reduce The lag client v3.1.58 has been uploaded. It includes a fix for Black Desert Online users that have been experiencing inconsistent disconnections.
    You can download RTL v3.1.58 from our members area.
    Please let us know if you still experience any difficulties with this version.

    Show more News

    Contact Us:

    Please enter the code shown above: captcha

     

    Optional – Provide the results of Pathping
    For network issues it can be useful if you provide us the results of a pathping test. here’s how